Privacy Policy Eland Agency
Eland Agency values you as a customer and is committed to providing quality insurance and services to you. We are equally committed to protecting your nonpublic personal information that we obtain in providing you our services. Why We Collect and How We use Information We collect and use information for business purposes with respect to our insurance products and services and other business relations involving our customer. We gather this information and share it with the insurance or service providers to evaluate your request for insurance or other services, to evaluate insurance claims, to administer, maintain or review an insurance policy, and to process insurance transactions. The insurance or service providers are also subject to the same laws concerning their use of your nonpublic personal information. We gather this information and may use it to help with your overall insurance program or to market additional products or services. We may also use this information to offer other products or services that we, or our affiliates provide. How We Collect Information Much of the information we collect comes directly from you. You gave some of this information to us on your application or request for insurance or other products we off. We keep information about the types of products or services you purchase from us, as well as account balance, and payment history. You may also be asked to provide additional information directly to our affiliates, insurance companies or insurance providers or other entities working on our behalf or theirs. They are also subject to the same laws concerning their use of your nonpublic personal information. We may also obtain information from outside sources, including consumer reporting agencies, insurance providers and health care providers. This information includes loss reports, motor vehicles reports, credit reports, and medical information. How We Protect This Information We do not sell this information. We communicate to our employees to protect the confidentiality of information as required by law. Access to information by our employees is limited to administering, offering, servicing, processing, or maintaining our products or services. When we share information with companies working on our behalf, we expect those companies to use that information only to provide the service we have asked them to perform. Correction and Access to Information Upon our receipt of your written request for information to us at PO Box 640, Mediapolis, IA 52637, we will generally make available information for your review. Some outside agencies have restrictions on what information we obtain from them can be disclosed. In this case, we will provide the needed address where they can be contacted directly. If you feel that the information is incorrect or inaccurate, you may request that we make any necessary corrections, additions or deletions. If we agree and it is within our control, we will attempt to make the requested adjustments. If we do not agree or it is not within our control, we will provide the address to the appropriate party who may be able to make the requested adjustment. Requirements For Privacy Notice This privacy notice is being provided due to recently enacted federal and state laws and regulations establishing new privacy standards and requiring us to provide this privacy policy.